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Shopping With Us

Payment Methods

For your convenience, we accept all major credit cards (American Express, VISA, MasterCard, JCB and Discover/Novus) and PayPal as forms of payment online.

Your debit or credit card will be “pre-authorized" with your card issuer at the time you place your order. This may trigger an “authorization hold” on your card. For debit cards, which draw on funds in a bank account, during the “authorization hold” the amount of your purchase remains in your account but is no longer available to you. For credit cards, the charge is not processed during the “authorization hold,” but the amount may be deducted from your available line of credit. Ladybug for Girls is not responsible for overdraft fees.

Payment Processing

It can typically take 3 to 7 days after you place your order for the purchase amount to clear your account. Your bank or credit card company controls the timing of authorizations and payments from your account—for more details, please check with your bank or credit card company.

Secure Shopping

The protection of your personal information is important to Ladybug for Girls, and as a result, we do not accept orders via email or telephone. 

Our secure shopping commitment helps protect against unauthorized charges on your credit/debit card. We use state-of-the-art layers of protection, including encryption safeguards like Secure Sockets Layer (SSL) when you transmit information from your computer or mobile device to our site.

Shipping & Delivery Timelines

Ladybug for Girls ships to most locations within the United States as well as to Military (APO/FPO) addresses and U.S. Territories. Please note that Ladybug for Girls is not responsible for any charges upon delivery due to forwarding addresses.

Shipping Method                                 Total Delivery Time
Standard USPS                                     10-14 Business days

 

Occasionally, during large promotional events and holiday rush, there may be a slight delay in validating your order, and additional shipping time may be required.

Total delivery time includes the processing time of credit authorization, address verification, and processing, plus the expected shipping time for your order. Business days are Monday–Friday, excluding holidays. 

Returns & Exhanges

Ladybug for Girls want you to be satisfied with your purchase. Returns or exchanges will gladly be accepted within 30 days of original purchase.

Merchandise may be returned if defective, or unwashed, unworn, in sellable condition and in the original packaging. All merchandise returns are subject to a 24-hour restocking period. All sales are final after 30 days.

Merchandise may be exchanged or a Merchandise Credit will be issued for returns with an original sales receipt within 30 days after the purchase date for the price paid or for the current selling price, whichever is lower. A return/exchange or gift receipt does not serve as an original receipt. 

Ladybug for Girls reserves the right to limit returns or exchanges and to verify the original sale before processing a return. We may offer a lookup using your credit/debit card or email address to attempt to locate the transaction information for returns for gift receipt returns. If the transaction is located, it will be processed as a return with a receipt.

To mail in your return, please use the enclosed shipping label included in your order. Enclose your receipt with your merchandise. 

Send returns to:

Ladybug for Girls, LLC
5400 Glenridge Drive
Unit #422341
Atlanta, Georgia 30342

Returns with Gift Receipts

To complete your return, we require a receipt for proof of purchase. Refunds will be issued in the form of a Merchandise Credit or Merchandise exchange and will be sent to the shipping address on the original order. 

Refunds

Returns will gladly be accepted within 30 days of original purchase through the mail. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A credit will automatically be applied to your credit card or original method of payment. Credits typically post within 1–2 billing cycles. 

We offer free shipping on all U.S. returns. Credit for the return shipping will be included in the refund credit. 

Final Sale

All merchandise marked on Sale is considered FINAL SALE and cannot be returned or exchanged. 

These policies are subject to change at any time at the Ladybug for Girls, LLC's sole discretion.